HumAIn for Fiber & Internet

Fiber just lit up the neighborhood. Fill the network.

When a new build goes live, the race is on to sign up homes before they settle for what they already have. HumAIn markets to serviceable addresses, qualifies interest with AI, and puts trained human setters on the phone to schedule installs.

Installed by Brian Graff: 2,500+ appointments and $25M+ in pipeline for partners so far in 2026.

Live 02:14 New build · Aspen Ridge
TB
Tom BeckerServiceable address · Boise, ID
86Prequal
Replied to launch text · 5 min ago Paying ~$95/mo Works from home
AI cue

He works from home. Lead with upload speed and reliability — a Saturday morning install window is open.

Objection heard

“Switching sounds like a hassle.”

Try: “Totally get it. The technician handles the whole setup in one visit. Want me to grab Saturday morning?”

Schedule install Follow up Not now
✓ Notes drafted✓ CRM updated✓ QA queued

Where fiber & internet jobs leak

Homes don't switch internet providers because of a door hanger. They switch after a conversation.

You don't have a leads problem. You have a setting & AI problem.

Homes that never hear about you

AI works the whole list. Every serviceable address gets outreach by text, email and phone — not just the doors a rep reached.

Sign-ups that can't be served

AI checks first. Address, current provider and contract status are confirmed before a setter spends a minute.

Installs that fall through

AI confirms and reminds. Install confirmations, reminders and easy rescheduling keep technicians' routes full.

Door-knock leads left hanging

AI follows up. “Not home” and “call me later” doors get follow-up until they're a yes or a no.

More leads won't fix that. Better setting will.

Book a 30-minute call

What I install

AI systems + human setters for fiber & internet companies.

Installed in your business, staffed by my team, and run with you every week.

AI system

AI speed-to-lead & prequal

Serviceable, interested and ready to switch.

  • Instant response when a homeowner raises a hand
  • Serviceability, current provider and price captured
  • Contract end dates saved for timely follow-up
Human setters

Human setters

A real person makes switching feel easy.

  • Setters trained on “switching is a hassle” and “my cable is fine”
  • AI puts the household's current provider and bill on screen
  • Installs scheduled straight into your technicians' windows
AI system

AI follow-up

Keep every maybe in play.

  • Install confirmations and reminders
  • Follow-up on “not home” and “call me later” doors
  • Contract-end reminders when a household is free to switch
AI system

After-hours AI answering

Answer the call when a neighbor mentions you.

  • Evening and weekend calls answered on the first ring
  • Serviceability checked and interest captured
  • Setters call back first thing to schedule the install

Fiber and internet appointment setting, done right

When a fiber build goes live, the race is on to sign up homes before they settle for the provider they already have. My fiber appointment setting system reaches serviceable addresses by text, email and phone wherever we have the right contact details and consent, responds to every interested homeowner in seconds, and uses AI to confirm serviceability, current provider, monthly price and contract status before a setter ever dials.

Homes switch internet providers after a conversation, not a door hanger. My setters are trained on “switching is a hassle” and “my cable is fine,” with AI putting the household's current provider and bill on screen. They schedule installs straight into your technicians' windows. For fiber providers and sales partners running door-to-door, my team follows up on “not home” and “call me later” doors, and after-hours AI answers when a neighbor mentions you over dinner.

Internet sales lead follow-up keeps every maybe in play. AI sends install confirmations and reminders, handles rescheduling, and sets contract-end reminders so households hear from you the month they're free to switch. Anyone ready goes to a setter. My setters also run outbound appointment setting across the build, so sign-ups don't depend only on how many doors your reps knock in a week. It all plugs into the CRM and install calendar you already use.

Shopping for a fiber internet marketing agency?

Read this before you sign.

More leads won't help if nobody answers them in minutes, covers after-hours calls and follows up until there's a yes or a no. Put a setting process in place first, and any good fiber internet marketing agency will get better results.

Inbound + outbound

Your marketing brings inbound. My setters add outbound.

Inbound leads rise and fall with ad budgets, algorithm changes and the season. Outbound doesn't. My setters call targeted homeowners and book fiber & internet appointments on top of what your marketing brings in. It's proven to be the more reliable, consistent source of booked jobs.

Inbound

From your marketing

  • Ads, website, referrals and lead vendors
  • Answered in seconds by AI, 24/7
  • Qualified and set by a human
Outbound

From my setters

  • Targeted homeowners in your service area
  • Past customers and old leads, called again
  • Steady volume every week, not just when ads are running

AI prequalification

The questions AI asks before a setter ever dials.

Every lead is qualified in seconds by text or voice, so setters open with context instead of cold questions.

  1. What's the service address?
  2. Who's your current internet provider?
  3. What are you paying each month?
  4. Are you under contract, and when does it end?
  5. How does your household use the internet — work, streaming, gaming?
AIYour companyText conversation · via HumAIn

Hi Tom, fiber is now live on Aspen Ridge Dr! Want to see if your home is ready to connect?

Maybe. What does it cost?

Happy to walk you through plans. Quick check first — who's your current provider, and are you under contract?

Cable, about $95/mo. No contract

Great, you're free to switch. A specialist will call in 2 minutes to go over plans and install times.

Human setter connected · 1:57 later

Example conversation

Installed and run by Brian GraffYour Fractional AI & Revenue Officer. 2,500+ appointments and $25M+ in pipeline for partners so far in 2026, plus an 800+ seat global call center run in home services.

More about Brian →

Companies we've worked with

  • WaterTech
  • Vibe Insurance
  • Summit Solar
  • Primitive Power
  • Primitive Fiber
  • Move Easy / Live Easy
  • Virtuo
  • and more

Fiber & Internet FAQ

Straight answers.

Can you work alongside our door-to-door team?

Yes. We follow up on “not home” and “call me later” doors, and warm up streets before reps knock.

Do you work from address lists?

Yes. Give us serviceable addresses for a build and we'll run outreach by text, email and phone wherever we have the right contact details and consent.

Can you schedule installs directly?

Yes — into your technicians' install windows, with the details your team needs for a clean install.

Can you generate appointments too, or just work our leads?

Both. Inbound leads from your marketing get worked by AI and setters, and my setters add outbound: calling targeted homeowners, past customers and old leads to book appointments on top. Outbound is the more reliable, consistent source because it doesn't depend on ad spend or the season.

Do you run our marketing?

No. I focus on what happens after the lead comes in, plus outbound appointment setting from my setters. Keep your marketing team or agency, and my team and I make sure every lead gets worked. If you need marketing too, I'll point you to someone great.

Who will I actually work with?

Me, Brian Graff, as your Fractional AI & Revenue Officer, plus my team of trained setters, AI builders and call QA. So far in 2026 we've set 2,500+ appointments and generated $25M+ in pipeline for partners, and I've run an 800+ seat global call center in home services. I meet with you every week on revenue.

Talk to Brian

Book a 30‑minute call. Find the leaks.

We'll look at where your fiber & internet leads are going today and what AI systems and setters would look like in your business.

  • 30 minutes with Brian
  • See exactly where jobs are leaking
  • A clear plan and a clear price. No pitch deck.